PRIVACY POLICY

Last updated: January 2026

Feroxo s.r.o. ("Feroxo", "we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data when using our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

• Name
• Company name
• Email address
• Phone number
• Country
• Information submitted through contact or inquiry forms
• Technical information such as IP address, browser type, device information, and website usage statistics

How We Use Your Information

Your personal data may be used to:

• Respond to inquiries and service requests
• Prepare quotations and product recommendations
• Provide customer support
• Process warranty or service requests
• Improve our website and user experience
• Comply with legal obligations

We process your personal data only when there is a lawful basis under the General Data Protection Regulation (GDPR).

Cookies

Our website may use cookies to improve functionality and analyze website traffic.

Cookies help us:

• Remember your preferences
• Measure website performance
• Improve navigation
• Understand visitor behavior

You may disable cookies in your browser settings at any time.

Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with:

• Service providers supporting website operation
• Shipping or logistics partners when necessary
• Legal authorities where required by law

All third parties are required to process your information in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

When data is no longer required, it is securely deleted or anonymized.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards.

Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

CONTACT

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:

EMAILinfo@feroxo.com

WEBSITEwww.feroxo.cz

ADDRESSFeroxo s.r.o., Průmyslová 1234/12, 110 00 Prague, Czech Republic