Feroxo service vehicle with a SHINDAIWA welding generator at an industrial facility
CZEN

Service & Support

Our own service vehicle, on-site response within 24 hours anywhere in the Czech Republic and genuine SHINDAIWA spare parts. We diagnose and repair SHINDAIWA welding generators and power generators right on site – no need to transport the machine to a workshop.

CZECH REPUBLIC
COVERAGE
RESPONSE
WITHIN 24 HOURS
GENUINE SHINDAIWA
SPARE PARTS
WARRANTY &
SERVICE SUPPORT
Feroxo mobile service vehicle

MOBILE
SERVICE
SUPPORT

Feroxo operates its own service vehicle, equipped to diagnose and repair SHINDAIWA diesel welding generators and power generators directly on site — at construction sites, plants, or field locations

NATIONWIDE
COVERAGE

Our service team supports customers throughout the Czech Republic. Whether your equipment operates on a pipeline project, railway construction site, industrial plant, or quarry, our technicians can reach your location quickly

Map of Czech Republic service coverage
OIL FILTERSEngine lubrication protection
V-BELTSReliable power transmission
FUEL FILTERSClean fuel system operation
CONSUMABLESEssential service components
AIR FILTERSImproved engine performance
PREVENTIVE
MAINTENANCEEvery 100-400 operating hours

GENUINE
SHINDAIWA
SPARE PARTS

Feroxo supplies genuine SHINDAIWA spare parts for service and maintenance in the Czech Republic.

TECHNICAL
EXPERTISE
SINCE 2018

The Feroxo team has provided technical support for SHINDAIWA units since 2018. Over that time we have supported operational deployments in energy, gas, construction, and heavy industry — experience that carries into every service call

Expertise in Kubota engines, welding generators, AC generator systems, IGBT Arc Control technology, and electrical diagnostics

ENERGY
GAS & PIPELINES
CONSTRUCTION
HEAVY INDUSTRY

FAQ

This section provides key information about service procedures, spare parts availability, and preventive maintenance workflows

HOW QUICKLY CAN A TECHNICIAN ARRIVE?

Our standard response time for a service vehicle within the Czech Republic is up to 24 hours from the moment a service request is confirmed. In urgent cases, we prioritize breakdowns that directly affect ongoing operations and dispatch a technician as quickly as possible, depending on location and workload. Our goal is to minimize downtime and restore equipment performance at the earliest opportunity.

HOW DO YOU SUPPLY SPARE PARTS?

We supply genuine SHINDAIWA spare parts, including filters, belts, seals and other high wear components. We source parts directly from the manufacturer to ensure full compatibility and original quality. Delivery times are communicated in advance so service planning can be adjusted accordingly.

DO YOU ONLY HANDLE REPAIRS, OR ALSO PREVENTIVE SERVICE?

We provide both reactive repairs and structured preventive maintenance programs. Preventive service is scheduled based on operating hours and actual equipment usage, rather than fixed calendar intervals, allowing for more accurate and efficient maintenance planning. This approach helps reduce unexpected breakdowns, extend equipment lifespan, and optimize overall performance. Maintenance plans can be customized depending on the intensity and environment of equipment operation.

SERVICE RESPONSE PROCESS

REQUEST

By the website form,
describing the issue or
maintenance request

1
DIAGNOSIS

Phone consultation or
technician visit
(within 24 hours)

2
REPAIR

On-site repair or
workshop service using
available spare parts

3
COMMISSIONING

Equipment inspection
and confirmation of
completed work

4